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Channel: Anthropic Status - Incident History
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Elevated errors for requests to Claude 3.5 Sonnet

Oct 30, 05:11 PDTIdentified - The issue has been identified and a fix is being implemented.

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Billing Maintenance - Billing Delays

Oct 30, 22:31 PDTMonitoring - Due to ongoing billing maintenance, API usage charges may be delayed. Console Billing and Cost tabs may take a while to show the latest cost for API usage.

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Elevated errors on Anthropic API

Nov 1, 15:35 PDTResolved - This incident has been resolved.Nov 1, 14:07 PDTIdentified - The issue has been identified and a fix is being implemented.Nov 1, 13:52 PDTInvestigating - We are currently...

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Elevated errors on Message Batches API

Nov 3, 22:18 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 3, 19:03 PSTInvestigating - We are currently investigating this issue.

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Elevated errors for requests to Claude 3.5 Sonnet and Claude 3 Haiku

Nov 4, 09:39 PSTResolved - This incident has been resolved.Nov 4, 08:48 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 4, 07:24 PSTUpdate - We are continuing to work...

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Elevated errors for requests to Claude 3.5 Sonnet

Nov 5, 12:43 PSTResolved - This incident has been resolved.Nov 5, 10:57 PSTInvestigating - We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the...

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Invalid responses to some prompts on Sonnet 3.5

Nov 5, 19:39 PSTResolved - This incident has been resolved.Nov 5, 17:51 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 5, 15:47 PSTInvestigating - We are currently...

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Elevated errors for requests to Claude 3.5 Sonnet

Nov 6, 10:17 PSTResolved - This incident has been resolved.Nov 6, 06:07 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 6, 05:40 PSTIdentified - The issue has been...

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Delayed processing on Message Batches API

Nov 6, 17:27 PSTResolved - This incident has been resolved.Nov 6, 15:31 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 6, 10:29 PSTInvestigating - We are currently...

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Elevated errors for requests to Claude 3.5 Sonnet

Nov 7, 05:39 PSTInvestigating - We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API

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Claude.ai and console.anthropic.com login issues

Nov 7, 16:06 PSTResolved - This incident has been resolved.Nov 7, 15:44 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 7, 15:38 PSTInvestigating - We are currently...

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Elevated error rate on Haiku, Sonnet, and Opus

Nov 13, 09:08 PSTResolved - This incident has been resolved.Nov 13, 06:30 PSTIdentified - The issue has been identified and a fix is being implemented.

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Elevated errors on the API

Nov 13, 21:20 PSTResolved - From 04:12–04:33 UTC, requests to the Anthropic API experienced errors. This incident has been resolved.Nov 13, 20:49 PSTMonitoring - We have identified the underlying issue...

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Claude.ai PDF upload issues

Nov 14, 08:58 PSTResolved - This incident has been resolved.Nov 14, 03:34 PSTMonitoring - We have mitigated the errors with the "Visual PDFs" feature preview.Nov 14, 02:44 PSTIdentified - We have...

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Errors on Claude.ai and Console for logins and requests

Nov 15, 14:26 PSTResolved - From 22:17–22:24 UTC, attempts to login or make requests on Claude.ai or the Anthropic Console resulted in errors. This issue has now been resolved. Requests to the API were...

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Newly generated API keys are unable to be used

Nov 16, 10:18 PSTResolved - This incident has been resolved.Nov 16, 10:16 PSTMonitoring - A fix has been implemented and API keys created since 11:49 UTC should begin to work as expected.Nov 16, 09:29...

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Connectivity issues to api.anthropic.com via IPv6

Nov 18, 14:15 PSTResolved - We have identified an issue causing elevated latency and connectivity issues when attempting to reach the Anthropic API via IPv6. We have temporarily disabled IPv6 support...

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Elevated error rate on Claude 3 Haiku and Claude 3.5 Sonnet (old)

Nov 19, 10:49 PSTResolved - This incident has been resolved.Nov 19, 09:49 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 19, 07:24 PSTInvestigating - We are currently...

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Elevated error rate on anthropic.com

Nov 20, 04:02 PSTResolved - This incident has been resolved.Nov 20, 03:50 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 20, 03:32 PSTInvestigating - We are currently...

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Elevated latency and errors on the Anthropic API

Nov 20, 21:10 PSTResolved - This incident has been resolved.Nov 20, 20:35 PSTMonitoring - Success rates and latency have returned to normal, and we are monitoring closely.Nov 20, 20:11 PSTIdentified -...

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