Delayed billing events for API and Console requests
Oct 22, 15:59 PDTResolved - This incident has been resolved.Oct 22, 11:44 PDTIdentified - We have identified an issue resulting in some delayed events related to billing for requests to the Anthropic...
View ArticleClaude.ai Project Knowledge file visibility
Oct 23, 15:12 PDTResolved - This incident has been resolved.Oct 23, 15:08 PDTIdentified - The issue has been identified and a fix is being implemented.Oct 23, 15:01 PDTInvestigating - We are...
View ArticleClaude 3.5 Sonnet elevated error rate
Oct 24, 09:09 PDTResolved - This incident has been resolved.Oct 24, 08:54 PDTIdentified - The issue has been identified and a fix is being implemented.Oct 24, 08:41 PDTMonitoring - We have fixed the...
View ArticleSonnet 3.5 v2 elevated error rate on AWS Bedrock.
Oct 24, 13:31 PDTResolved - This incident has been resolved.Oct 24, 12:40 PDTInvestigating - We are investigating intermittent failures with Sonnet 3.5 v2 on AWS Bedrock.
View ArticleAPI Account Activation on Credit Purchases
Oct 24, 21:14 PDTResolved - We have deployed a fix for this issue. Only a very small cohort of brand new users using 3DS was impacted, and were not properly activated when they first purchased credits....
View ArticleElevated error rate on 3.5 Sonnet 20240620
Oct 25, 09:11 PDTResolved - This incident has been resolved.Oct 25, 09:11 PDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 25, 09:00 PDTIdentified - The issue has been...
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Oct 25, 12:38 PDTResolved - This incident has been resolved.Oct 25, 11:11 PDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 25, 10:50 PDTInvestigating - We are currently...
View ArticleErrors on requests to 3.5 Sonnet v2 on Claude for AWS Bedrock
Oct 25, 13:29 PDTResolved - We are continuing to work on a fix for this issue, and have identified an issue additionally impacting the availability of Claude 3 Haiku in us-east-2. We will provide an...
View ArticleErrors logging into Claude.ai
Oct 27, 20:34 PDTResolved - This incident has been resolved.Oct 27, 19:51 PDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 27, 19:38 PDTInvestigating - We are currently...
View ArticleElevated error rate on Claude 3.5 Sonnet 20240620
Oct 28, 11:09 PDTResolved - This incident has been resolved.Oct 28, 08:27 PDTMonitoring - A fix has been implemented and we are monitoring the results.Oct 28, 06:37 PDTIdentified - The issue has been...
View ArticleClaude Instant 1.2 Outage
Oct 28, 18:26 PDTResolved - This incident has been resolved.Oct 28, 18:15 PDTUpdate - We are continuing to monitor for any further issues.Oct 28, 18:14 PDTMonitoring - A fix has been implemented and we...
View ArticleAnalysis tool prevents viewing of Artifacts on Claude.ai
Oct 28, 19:56 PDTResolved - This incident has been resolved.Oct 28, 18:49 PDTInvestigating - We are currently investigating an issue which is resulting in the Artifact panel not being accessible while...
View ArticleElevated errors on Claude 3.5 Sonnet
Oct 28, 22:15 PDTResolved - This incident has been resolved, and free Claude.ai usage has been returned to 3.5 Sonnet.Oct 28, 21:33 PDTMonitoring - We are monitoring success rates at normal levels....
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Oct 29, 10:10 PDTResolved - Success rates on Claude 3.5 Sonnet have remained at normal levels, and this incident is resolved.Oct 29, 07:12 PDTMonitoring - A fix has been implemented and we are...
View ArticleTool use errors
Oct 29, 21:15 PDTResolved - Between 21:00 UTC on October 28 through 04:15 UTC on October 30, API calls invoking tool use intermittently failed to include all parameters, including required parameters....
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Oct 30, 05:11 PDTIdentified - The issue has been identified and a fix is being implemented.
View ArticleBilling Maintenance - Billing Delays
Oct 30, 22:31 PDTMonitoring - Due to ongoing billing maintenance, API usage charges may be delayed. Console Billing and Cost tabs may take a while to show the latest cost for API usage.
View ArticleElevated errors on Anthropic API
Nov 1, 15:35 PDTResolved - This incident has been resolved.Nov 1, 14:07 PDTIdentified - The issue has been identified and a fix is being implemented.Nov 1, 13:52 PDTInvestigating - We are currently...
View ArticleElevated errors on Message Batches API
Nov 3, 22:18 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 3, 19:03 PSTInvestigating - We are currently investigating this issue.
View ArticleElevated errors for requests to Claude 3.5 Sonnet and Claude 3 Haiku
Nov 4, 09:39 PSTResolved - This incident has been resolved.Nov 4, 08:48 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 4, 07:24 PSTUpdate - We are continuing to work...
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Nov 5, 12:43 PSTResolved - This incident has been resolved.Nov 5, 10:57 PSTInvestigating - We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the...
View ArticleInvalid responses to some prompts on Sonnet 3.5
Nov 5, 19:39 PSTResolved - This incident has been resolved.Nov 5, 17:51 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 5, 15:47 PSTInvestigating - We are currently...
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Nov 6, 10:17 PSTResolved - This incident has been resolved.Nov 6, 06:07 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 6, 05:40 PSTIdentified - The issue has been...
View ArticleDelayed processing on Message Batches API
Nov 6, 17:27 PSTResolved - This incident has been resolved.Nov 6, 15:31 PSTIdentified - The issue has been identified and a fix is being implemented.Nov 6, 10:29 PSTInvestigating - We are currently...
View ArticleElevated errors for requests to Claude 3.5 Sonnet
Nov 7, 05:39 PSTInvestigating - We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API
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