Aug 14, 12:18 PDT
Resolved - This incident has been resolved.
Aug 14, 11:30 PDT
Monitoring - We have applied a fix to resolve these issues, and are currently monitoring.
Aug 14, 10:41 PDT
Identified - We have identified an additional issue preventing some users from submitting questionnaires for the Build plan, which is required for the purchase of API credits. Our engineers are actively working to implement a fix for these issues.
Aug 14, 10:18 PDT
Update - We have identified an issue affecting the claiming of free credits on console.anthropic.com following phone number verification. The purchase of API credits is not affected, and we are working to resolve this issue.
Aug 14, 10:03 PDT
Investigating - We are currently investigating reports of users being unable to purchase credits due to phone number verification errors